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Digital security and privacy

Digitalization forms a critical part of our strategy. There are a number of issues that require attention: we want to further develop the digital skills of our employees and use the most up-to-date technology in our processes and services. Furthermore, we will give high priority to the digital security of our organization and all of the (personal) data we manage. We arm ourselves against cybercrime, which is on the rise worldwide and therefore poses an increasing risk to the continuity of the operation.

As a company, we are focusing on ICT transformation, and we are becoming increasingly reliant on automated applications. A Chief Digital Officer (CDO) was appointed on January 1, 2022, to make our digital agenda more coherent. He will lead the Group Digital Office as part of his new role. This group will be the first point of contact for everything that concerns the field of digitalization. Please see the Risk Management section for further information about digital security.

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